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Legal document

Privacy Policy

Applies to: ncored.com and the Ncored app

In short: Your PDF files and drawings never leave your computer. We collect only the minimum data necessary to manage your account, process payments, and improve the product.

1. Data Controller

Noir architects, MB
Representative: David Samvlejan
Email: support@ncored.com
Vilnius, Lithuania

2. What data we collect and why

a) Account data (via Clerk and Supabase)
Email address, login timestamp and session information. Clerk handles authentication, Supabase stores account data. Used solely for account management.

b) Payment data (via Paddle)
Paddle is the Merchant of Record — they process payments, issue invoices and handle VAT. We do not see or store your card details. From Paddle we receive only the licence status and purchase date.

c) Website analytics (via Google Analytics)
We collect anonymous data about website visits: page views, session duration, country, browser. Google Analytics uses cookies. You may opt out via browser settings or using Google Analytics Opt-out.

d) Usage data (via Paddle and Clerk)
Login history, licence activation events. Used for security and support purposes.

What is NOT collected: PDF file contents, drawings, comments, markups, file names or any other document information.

3. Legal bases (GDPR)

  • Contract performance — account and licence data
  • Legitimate interest — security, fraud prevention
  • Consent — Google Analytics cookies (you may opt out)
  • Legal obligation — payment accounting

4. Data transfers outside the EU

Clerk and Google Analytics may transfer data to the USA. Both comply with EU–US data protection requirements (Standard Contractual Clauses). Paddle is registered in the United Kingdom and complies with GDPR.

5. Your rights (GDPR)

  • Access your data
  • Rectify inaccurate data
  • Erase your account and associated data
  • Restrict processing
  • Object to Google Analytics cookies
  • Lodge a complaint with the Lithuanian State Data Protection Inspectorate (vdai.lrv.lt)

Send requests to: support@ncored.com. We will respond within 30 days.

6. Cookies

  • Clerk — technical cookies required for secure sign-in. Cannot be disabled.
  • Google Analytics — analytics cookies (_ga, _gid). You may opt out.

7. Data retention

  • Account data — while the account is active; deleted within 30 days of account deletion
  • Payment history — 7 years (legal requirement)
  • Google Analytics data — 14 months

8. Third-party services

  • Clerk (clerk.com) — authentication · Privacy Policy
  • Paddle (paddle.com) — payments · Privacy Policy
  • Google Analytics (google.com) — analytics · Privacy Policy
  • Supabase (supabase.com) — database and account data storage · Privacy Policy
  • Sentry (sentry.io) — error monitoring and diagnostics. Sentry captures technical error reports (stack traces) without personal information or document content · Privacy Policy

9. Changes

We will notify you of material changes by email at least 14 days in advance.

10. Contact

support@ncored.com

Also read: Terms of Service
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Ncored
David Samvlejan
David Samvlejan
Founder of Noir architects
Built by Noir architects together with engineering teams in Vilnius — because no fast and simple PDF tool existed for working with complex drawings.
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